We love to talk tech. Let's talk about yours.
GitoTech runs IT for small and mid-size businesses, from the helpdesk to the network and security, and builds AI that does real work inside them.
The same caliber of engineering that ran technology for Louis Vuitton and Tiffany & Co., for businesses of every size.
- 09:41:02 read invoice #4471 (pdf)
- 09:41:04 matched PO 2219 · vendor ok
- 09:41:05 posted to QuickBooks
- 09:41:06 #4472 amount mismatch → asked Dana
Nationwide
Headquartered in East Hanover, NJ
Since 2014
Engineers first, resellers second
LVMH · Tiffany & Co.
Where our founder ran enterprise IT
65 clinical locations
Healthcare group serves as CIO
Authorized partner
Microsoft, Cisco Meraki, Dell, HP, Lenovo
- (973) 975-0229
Monday to Friday, 8am to 6pm ET
Your IT, handled. One monthly plan, a CTO in the room.
Helpdesk, computers, network, and security, run by engineers who answer the phone. Hardware and software come at partner pricing as part of the relationship.
Helpdesk
A person picks up. Tickets by email, phone, or chat, tracked to resolution, with the fix explained in plain English.
Microsoft 365 · Google Workspace
Computers
Patched before you notice, encrypted, and ready on day one for every new hire. Lifecycle planned, not improvised.
Windows · macOS · Intune · Jamf
Network
Wi-Fi that reaches the corner office, switches and firewalls we watch around the clock, and documentation you actually own.
Cisco Meraki · WatchGuard
Security
Identity, endpoint, and email protection with monitoring behind it, plus the policies auditors and cyber insurers ask for.
Microsoft Security · Okta · Palo Alto · SentinelOne
- #18831M. ChenNew hire laptop, starts Monin progress
- #18829Front deskPrinter offline, Suite 2resolved
- #18826A. PatelMFA reset after new phoneresolved
- #18820NetworkPatch window Thu 9pmscheduled
Sample queue. Real tickets stay between us and our clients.
How managed IT works at GitoTech →AI that does real work, in three steps.
Not a menu, a journey. Most clients start with the AI they already pay for, then automate one process, then build what nothing off the shelf can do.
01
EmpowerCopilot and the tools you already own, set up to be used.
Most businesses already pay for AI they never turned on. We check permissions first, so Copilot can’t surface what it shouldn’t, then train your team on your own documents and your own meetings.
Readiness
step 3 of 5
- SharePoint permissions reviewed
- Sensitivity labels on finance & HR
- Copilot licenses assigned (12 of 40)
- Team training from your own documents
- AI acceptable-use policy signed
02
AutomateAgents inside the processes that eat your week.
Intake, scheduling, invoices, ticket triage, follow-ups. We map one process end to end, then build an agent that runs it inside your systems, logs every action, and asks a person when it’s unsure.
# new email from j.ruiz@client.com
"Can't open shared drive since this morning"
→ classified: access · priority P2
→ checked: user in group FIN-Shared · yes
→ checked: drive mapping policy applied · no
→ fix: re-applied policy · verified mount
→ replied to J. Ruiz with what changed
# 4 min 12 s · logged · no human needed
03
BuildCustom applications when nothing off the shelf fits.
Our engineers built GitoCare, an EMR for therapy practices whose AI checks every note against the payer’s published rules before it’s signed. That’s the standard we hold client work to.
Daily note · 10/24
Pt. tolerated manual therapy well, 2 units. Therapeutic exercise 3 units, progressed to resisted band work...
AI check
Timed units exceed the payer's 8-minute rule for this visit length.
source: payer policy PT-114, eff. 2024-11
Test the engineering before you trust it.
GitoBot is the AI assistant we built for this site. Ask it something real. The way it answers, and the way it hands you to a human, is a fair preview of how we work.
It never opens on its own, it won't ask for your email to answer a question, and it can book you thirty minutes with an engineer.
GitoBot
Built by GitoTech's engineers. Answers in plain English, hands you to a human when it should.
Built here, running for real.
One product we built from scratch, and what clients say about working with us.
An EMR for therapy practices, with AI that reads the payer's rules so clinicians don't have to.
GitoCare checks every progress note against the payer's published policy before it's signed, flags the codes that would be denied, and cites the policy it used. Built by GitoTech engineers for a 65-location healthcare group, now a product in its own right.
See GitoCare →“Extremely beneficial was the training we received to leverage technology we already owned to improve our daily work.”
“The ability for our team to communicate and work more effectively from anywhere has been a tremendous benefit. Having the tools we use daily under one platform is great.”
How working with us goes.
A real engineer replies, usually within one business day. Here is what happens after that.
- 1
A thirty-minute conversation
Bring the process that eats your week or the IT headache that won’t go away. No slides. An engineer listens and asks questions.
- 2
A short written read
What we’d do, what it would take, and the list of things we’d leave alone. A clear go or no-go, in writing, before anyone commits.
- 3
We run it or build it
Managed IT on one monthly plan. AI work in fixed phases. Either way, the same engineers stay on it, and you own everything we build.
Partner pricing on hardware and software, by quote.
Managed-services clients buy through us at partner pricing. An engineer sizes the order, we say no to bad fits, and there are no markup games and no payment plans.
Request a quote →
