We love to talk tech. Let's talk about yours.
GitoTech runs IT for small and mid-size businesses, from the helpdesk to the network and security, and builds AI that does real work inside them.
The same caliber of engineering that ran technology for Louis Vuitton and Tiffany & Co., for businesses of every size.
Resolved today
14
Patch compliance
98%
Agent actions · wk
212
Helpdesk
All quiet- #18831M. ChenNew hire laptop, starts Monresolved
- #18829Front deskPrinter offline, Suite 2resolved
- #18826A. PatelMFA reset after new phoneresolved
- #18820NetworkPatch window Thu 9pmscheduled
Fleet · patches
- Windows100%
- macOS100%
- Servers75%
Network · 4 sites
- HQ
- Edison
- Clifton
- Home
Agent · invoice intake
asks a person when unsure
- 09:41:02 read invoice #4471 (pdf)
- 09:41:04 matched PO 2219 · vendor ok
- 09:41:05 posted to QuickBooks
- 09:41:06 #4472 amount mismatch → asked Dana
- 09:52:40 Dana approved · posted
Nationwide
Headquartered in East Hanover, NJ
Since 2014
Engineers first, resellers second
LVMH · Tiffany & Co.
Where our founder ran enterprise IT
65 clinical locations
Healthcare group serves as CIO
Authorized partner
Microsoft, Cisco Meraki, Dell, HP, Lenovo
- (973) 975-0229
Monday to Friday, 8am to 6pm ET
Your IT, handled. One monthly plan, a CTO in the room.
Helpdesk, computers, network, and security, run by engineers who answer the phone. Hardware and software come at partner pricing as part of the relationship.
Helpdesk
A person picks up. Tickets by email, phone, or chat, tracked to resolution, with the fix explained in plain English.
Microsoft 365 · Google Workspace
Computers
Patched before you notice, encrypted, and ready on day one for every new hire. Lifecycle planned, not improvised.
Windows · macOS · Intune
Network
Wi-Fi that reaches the corner office, switches and firewalls we watch around the clock, and documentation you actually own.
Cisco Meraki · WatchGuard
Security
Identity, endpoint, and email protection with monitoring behind it, plus the policies auditors and cyber insurers ask for.
Microsoft Security · Okta · Palo Alto · SentinelOne
- #18831M. ChenNew hire laptop, starts Monin progress
- #18829Front deskPrinter offline, Suite 2resolved
- #18826A. PatelMFA reset after new phoneresolved
- #18820NetworkPatch window Thu 9pmscheduled
Sample queue. Real tickets stay between us and our clients.
How managed IT works at GitoTech →AI that does real work, in three steps.
Not a menu, a journey. Most clients start with the AI they already pay for, then automate one process, then build what nothing off the shelf can do.
01
EmpowerCopilot and the tools you already own, set up to be used.
Most businesses already pay for AI they never turned on. We check permissions first, so Copilot can’t surface what it shouldn’t, then train your team on your own documents and your own meetings.
Readiness
step 3 of 5
- SharePoint permissions reviewed
- Sensitivity labels on finance & HR
- Copilot licenses assigned (12 of 40)
- Team training from your own documents
- AI acceptable-use policy signed
02
AutomateAgents inside the processes that eat your week.
Intake, scheduling, invoices, ticket triage, follow-ups. We map one process end to end, then build an agent that runs it inside your systems, logs every action, and asks a person when it’s unsure.
# new email from j.ruiz@client.com
"Can't open shared drive since this morning"
→ classified: access · priority P2
→ checked: user in group FIN-Shared · yes
→ checked: drive mapping policy applied · no
→ fix: re-applied policy · verified mount
→ replied to J. Ruiz with what changed
# 4 min 12 s · logged · no human needed
03
BuildCustom applications when nothing off the shelf fits.
Full applications you own, built when nothing off the shelf fits. Our medical AI checks every clinical note against the payer’s published rules before it’s signed and cites the policy it used. That’s the standard we hold client work to.
Daily note · 10/24
Pt. tolerated manual therapy well, 2 units. Therapeutic exercise 3 units, progressed to resisted band work...
AI check
Timed units exceed the payer's 8-minute rule for this visit length.
source: payer policy PT-114, eff. 2024-11
Test the engineering before you trust it.
GitoBot is the AI assistant we built for this site. Ask it something real. The way it answers, and the way it hands you to a human, is a fair preview of how we work.
It never opens on its own, it won't ask for your email to answer a question, and it can book you thirty minutes with an engineer.
GitoBot
Built by GitoTech's engineers. Answers in plain English, hands you to a human when it should.
Built here, running for real.
Medical AI we built from scratch, and what clients say about working with us.
The clinician talks. The note writes itself. And it holds up.
For outpatient therapy practices we built an ambient AI scribe. It listens to the visit, turns what was said into a structured, coded note in seconds, then checks the 8-minute rule, the modifiers, and the payer's published medical-necessity policy before anyone signs. Every check cites the policy it used.
- Speech to a signed-ready note, with no typing between.
- Codes and units checked against the payer’s own rules, with the citation.
- Runs on HIPAA-eligible infrastructure, with every action logged.
Built by GitoTech engineers who run technology for healthcare groups every day, and know what a payer audit looks like.
Left shoulder flexion is up to about 150 today, we did two sets of therapeutic exercise and some manual therapy, moderate assist, she tolerated it well.
Subjective
Reports improved overhead reach; tolerated session well.
Objective
L shoulder AROM flexion 150°. Therapeutic exercise 2 sets; manual therapy performed, mod assist.
Assessment & plan
Progressing toward goals. Continue plan of care 2x/week for 3 weeks.
“Extremely beneficial was the training we received to leverage technology we already owned to improve our daily work.”
“The ability for our team to communicate and work more effectively from anywhere has been a tremendous benefit. Having the tools we use daily under one platform is great.”
How working with us goes.
A real engineer replies, usually within one business day. Here is what happens after that.
- 1
A thirty-minute conversation
Bring the process that eats your week or the IT headache that won’t go away. No slides. An engineer listens and asks questions.
- 2
A short written read
What we’d do, what it would take, and the list of things we’d leave alone. A clear go or no-go, in writing, before anyone commits.
- 3
We run it or build it
Managed IT on one monthly plan. AI work in fixed phases. Either way, the same engineers stay on it, and you own everything we build.
Laptops, desktops, Wi-Fi, and licensing, at partner pricing.
We are authorized to sell what we support. An engineer sizes the order, we say no to bad fits, and you get one written quote. No store, no markup games, no payment plans. You do not have to be a client to ask.
See what we sell →
