Managed IT · AI engineering · Nationwide

We love to talk tech. Let's talk about yours.

AI that does real work. IT that just works. Hardware at partner pricing. One team. GitoTech builds AI that does real work and runs the IT it runs on, for businesses across the United States.

Thirty free minutes, Thursdays, 1 to 3 PM Eastern. Bring one process, leave with a one-page plan.

GitoTech · operations · live

Resolved today

14

Patch compliance

98%

Agent actions · wk

212

Helpdesk

All quiet
  • #18831M. ChenNew hire laptop, starts Monresolved
  • #18829Front deskPrinter offline, Suite 2resolved
  • #18826A. PatelMFA reset after new phoneresolved
  • #18820NetworkPatch window Thu 9pmscheduled

Fleet · patches

  • Windows100%
  • macOS100%
  • Servers75%

Network · 4 sites

  • HQ
  • Edison
  • Clifton
  • Home

Agent · invoice intake

asks a person when unsure

  • 09:41:02 read invoice #4471 (pdf)
  • 09:41:04 matched PO 2219 · vendor ok
  • 09:41:05 posted to QuickBooks
  • 09:41:06 #4472 amount mismatch → asked Dana
  • 09:52:40 Dana approved · posted
  • Nationwide

    Headquartered in East Hanover, NJ

  • Since 2014

    Engineers first, resellers second

  • LVMH · Tiffany & Co.

    Where our founder ran enterprise IT

  • 65 clinical locations

    Healthcare group serves as CIO

  • Authorized partner

    Microsoft, Cisco Meraki, Dell, HP, Lenovo

  • (973) 975-0229

    Monday to Friday, 8am to 6pm ET

Everything tech, one team

We love to talk tech. All of it.

AI that does real work. IT that just works. Hardware at partner pricing. Most people walk in through one door and find the other two.

Build AI

AI that does real work.

Agents inside the processes you already run, Copilot set up safely, and full applications when nothing off the shelf fits.

Medical AI built from scratch. A document chatbot that cites its source. Agents that run this site’s own marketing.

How we build AI →

Run your IT

IT that just works.

Helpdesk, computers, network and security on one monthly plan, with a CTO in the room. The same engineers who build the AI.

A person picks up. Backups restored on a schedule. Permissions checked before Copilot sees a file.

How managed IT works →

Buy the gear

Hardware at partner pricing.

Laptops, desktops, Wi-Fi, firewalls, phones and licensing, sized by the engineer who installs them. One written quote.

Authorized: Microsoft, Cisco Meraki, Dell, HP, Lenovo. You do not have to be a client to ask.

See what we sell →

Not sure which door? Start with AI Office Hours with Mark. It is free, it is thirty minutes, and it ends with a written plan.

What we run

Your IT, handled. One monthly plan, a CTO in the room.

Helpdesk, computers, network, and security, run by engineers who answer the phone. Hardware and software come at partner pricing as part of the relationship.

Helpdesk

A person picks up. Tickets by email, phone, or chat, tracked to resolution, with the fix explained in plain English.

Microsoft 365 · Google Workspace

Computers

Patched before you notice, encrypted, and ready on day one for every new hire. Lifecycle planned, not improvised.

Windows · macOS · Intune

Network

Wi-Fi that reaches the corner office, switches and firewalls we watch around the clock, and documentation you actually own.

Cisco Meraki · WatchGuard

Security

Identity, endpoint, and email protection with monitoring behind it, plus the policies auditors and cyber insurers ask for.

Microsoft Security · Okta · Palo Alto · SentinelOne

helpdesk · today
  • #18831M. ChenNew hire laptop, starts Monin progress
  • #18829Front deskPrinter offline, Suite 2resolved
  • #18826A. PatelMFA reset after new phoneresolved
  • #18820NetworkPatch window Thu 9pmscheduled

Sample queue. Real tickets stay between us and our clients.

How managed IT works at GitoTech →
What we build

AI that does real work, in three steps.

Not a menu, a journey. Most clients start with the AI they already pay for, then automate one process, then build what nothing off the shelf can do.

01

Empower

Copilot and the tools you already own, set up to be used.

Most businesses already pay for AI they never turned on. We check permissions first, so Copilot can’t surface what it shouldn’t, then train your team on your own documents and your own meetings.

Copilot readiness · Acme Dental

Readiness

step 3 of 5

  • SharePoint permissions reviewed
  • Sensitivity labels on finance & HR
  • Copilot licenses assigned (12 of 40)
  • Team training from your own documents
  • AI acceptable-use policy signed

02

Automate

Agents inside the processes that eat your week.

Intake, scheduling, invoices, ticket triage, follow-ups. We map one process end to end, then build an agent that runs it inside your systems, logs every action, and asks a person when it’s unsure.

agent · helpdesk-triage · ticket 18822

# new email from j.ruiz@client.com

"Can't open shared drive since this morning"

→ classified: access · priority P2

→ checked: user in group FIN-Shared · yes

→ checked: drive mapping policy applied · no

→ fix: re-applied policy · verified mount

→ replied to J. Ruiz with what changed

# 4 min 12 s · logged · no human needed

03

Build

Custom applications when nothing off the shelf fits.

Full applications you own, built when nothing off the shelf fits. Our medical AI checks every clinical note against the payer’s published rules before it’s signed and cites the policy it used. That’s the standard we hold client work to.

Clinical note · pre-sign check

Daily note · 10/24

Pt. tolerated manual therapy well, 2 units. Therapeutic exercise 3 units, progressed to resisted band work...

97140 ×297110 ×397530 ×1

AI check

Timed units exceed the payer's 8-minute rule for this visit length.

source: payer policy PT-114, eff. 2024-11

Built by GitoTech

Everyone says they know AI. Here is what we have built.

From an EMR-grade medical AI built from scratch to a week-long Airtable workflow. Real systems, built by the engineers who also run the IT they run on.

Medical AI

The clinician talks. The note writes itself.

Built from scratch for outpatient therapy: speech to a coded, signed-ready note, every unit checked against the payer’s own rules, with the citation. Not yet released, and already the standard we hold client work to.

Document chatbot

Answers only from your files.

Retrieval over SharePoint and PDFs, every answer names its source, and it respects who is allowed to see what. If it is not in the documents, it says so.

Agent

Reads the invoice. Stops at the exception.

An intake agent that enters invoices, matches them to purchase orders, flags the one that does not match, and waits for a person. Nothing moves money alone.

Small workflow

Intake to follow-up, in Airtable, in a week.

For a small team: a form, an AI step that sorts and drafts the reply, a person who approves, a Monday summary nobody has to assemble.

This site

GitoBot. You are talking to one.

Grounded in this site, honest about what it does not know, and able to book you half an hour with Mark. Built the way we build for clients.

This site’s marketing

Agents write, film and schedule our posts.

Every week agents we built draft the posts, generate the pictures and video, and queue them. Mark approves from his phone. The same pattern runs client processes.

Try it

Test the engineering before you trust it.

GitoBot is the AI assistant we built for this site. Ask it something real. The way it answers, and the way it hands you to a human, is a fair preview of how we work.

It never opens on its own, it won't ask for your email to answer a question, and it can book you thirty minutes with an engineer.

GitoBot

Built by GitoTech's engineers. Answers in plain English, hands you to a human when it should.

Tell me the one process that eats your week and I'll tell you what we'd automate first. Ask me anything about AI, IT or hardware. If I don't know, I'll say so and get you Mark.
Work

Built here, from scratch.

Medical AI we built from scratch, not yet released, and what clients say about working with us.

Case · Medical AI

The clinician talks. The note writes itself. And it holds up.

For outpatient therapy practices we built an ambient AI scribe. It listens to the visit, turns what was said into a structured, coded note in seconds, then checks the 8-minute rule, the modifiers, and the payer's published medical-necessity policy before anyone signs. Every check cites the policy it used.

  • Speech to a signed-ready note, with no typing between.
  • Codes and units checked against the payer’s own rules, with the citation.
  • Runs on HIPAA-eligible infrastructure, with every action logged.

Built by GitoTech engineers who run technology for healthcare groups every day, and know what a payer audit looks like.

Ambient note · PT visit · pre-sign check
Ava B. · Cigna · Daily noteReady to sign

Left shoulder flexion is up to about 150 today, we did two sets of therapeutic exercise and some manual therapy, moderate assist, she tolerated it well.

Subjective

Reports improved overhead reach; tolerated session well.

Objective

L shoulder AROM flexion 150°. Therapeutic exercise 2 sets; manual therapy performed, mod assist.

Assessment & plan

Progressing toward goals. Continue plan of care 2x/week for 3 weeks.

97110 ×297140 ×1GP17 timed min
8-minute rule supports 3 unitsMedical necessity documentedPayer PT policy, eff. 2024-11
Ready to sign. No denials predicted.
“Extremely beneficial was the training we received to leverage technology we already owned to improve our daily work.”
John Egerter · President & CEO, Dean Office Solutions
“The ability for our team to communicate and work more effectively from anywhere has been a tremendous benefit. Having the tools we use daily under one platform is great.”
Joe Iossa · President & CEO, JLS Development
No surprises

How working with us goes.

A real engineer replies, usually within one business day. Here is what happens after that.

  1. 1

    A thirty-minute conversation

    Bring the process that eats your week or the IT headache that won’t go away. No slides. An engineer listens and asks questions.

  2. 2

    A short written read

    What we’d do, what it would take, and the list of things we’d leave alone. A clear go or no-go, in writing, before anyone commits.

  3. 3

    We run it or build it

    Managed IT on one monthly plan. AI work in fixed phases. Either way, the same engineers stay on it, and you own everything we build.

Hardware and software

Laptops, desktops, Wi-Fi, and licensing, at partner pricing.

We are authorized to sell what we support. An engineer sizes the order, we say no to bad fits, and you get one written quote. No store, no markup games, no payment plans. You do not have to be a client to ask.

See what we sell →
  • Microsoft partner logo
  • Cisco Meraki partner logo
  • Dell partner logo
  • HP partner logo
  • Lenovo partner logo
  • Cisco partner logo
  • Google partner logo
  • Palo Alto Networks partner logo
  • Okta partner logo

Want to talk about what's possible in your business? That's our favorite conversation.